FAQ

Shipping Policies

Do you ship internationally?

Currently, Ari Falolu Art only ships within the United States. We do hope to ship globally one day. 

How long will it take for me to receive my order? 

Clothing and limited edition items are made to order with different manufacturers. This makes it difficult to be exact, but generally orders are received within two weeks or 14 days. Books are stocked in Texas (unless noted as being out of stock), so those are generally shipped and delivered within one week. Once your tracking information has been emailed, that will be the most accurate source for getting an estimated delivery date. Please verify your shipping address to prevent delivery delays. 

Why do I have multiple shipping notices for one order? 

Some items ship from different manufacturers and locations. If you order two or more items that ship from different places on different days, we will send separate emails with tracking information for each specific item. We prefer to annoy you just a bit if that means providing the most accurate information; it's all love, we promise.  

Return Policy

Most items are eligible for return up to 30 days after receiving your order. The exception to this policy is undergarments and swimsuits. Items must be new and unused. Once received back in good condition, you will get a full refund issued to your original payment method. Please use the contact form (https://arifalolu.com/pages/contact) or email us at help.arifalolu@gmail.com to initiate a return request. In your email, please include the following:

Order number:

Item (and quanity) to be returned:

Reason for return: 

Defective/Damaged Items

Though we wish upon a star that every shipment is received intact, we do understand that things happen and apologize in advance for any potential inconvenience. Please use the contact form (https://arifalolu.com/pages/contact) or email us at help.arifalolu@gmail.com to provide details about the issue. Include the following information:

Order number:

Item and quantity:

Issue with the item:

Do you prefer a refund, or a replacement? 

Be sure to have photos ready, as we will likely respond to the email you provide for those. 

We look forward to making this right for you!

Was your question not answered here? No worries! Reach out to us using our contact form and we will get back to you within 24 hours: https://arifalolu.com/pages/contact